Refund policy

Refund Policy

Because all items in our store are digital products that are delivered instantly, we do not offer refunds, returns, or exchanges once a purchase is completed.

Why we don’t accept refunds

Digital products cannot be returned the way physical items can. Once the files or access have been delivered, the product cannot be “un-downloaded,” so all sales must remain final.

Please double-check before purchasing

Before completing your order, make sure:

  • You are purchasing the correct product

  • You understand what is included

  • You have entered the correct email address

We provide product descriptions so you can make an informed decision prior to checkout.

Exceptions

We will review refunds only in the following rare cases:

  • You were charged twice accidentally

  • You did not receive your digital product due to a technical issue

  • There is a verified problem with the file that we cannot resolve

If any of the above applies, contact us at [your email] within 7 days of purchase and include your order number.

Chargebacks

Filing an unauthorized chargeback for delivered digital goods is considered fraud. If there is ever an issue, please reach out to us first — we’re happy to help.

Need help?

If you have any questions about a product before buying, message us anytime. We want you to feel confident in your purchase.